11 Oct 2026 • Operations
Good afternoon, Nadia
What needs a decision today, and how the school is tracking against the management cadence.
1 safeguarding report needs acknowledgement within 1 hour
Visible to Director and DPO only. Open the exception queue to acknowledge.
Active learners
22
7 teachers cleared2 in vetting
Logged same day
100%
Target 95%4 unlogged
Teacher utilisation
52%
Delivered ÷ available, 4 wksTarget 75%
Revenue this month
RM 2,772
Paid invoices4 credits owed
Needs attention today
7 decisions pending7 exceptions open
1 severity 1 · steady-state target ≤ 10 a day
4 lessons waiting for a log
2 from yesterday · nudged at 20:00
4 make-up credits outstanding
Balance-sheet item · redeemed into open slots only
This month against target
Pseudonymised by default — names require a logged action
- 44AboveEnquiries by sourceTarget 40
- 38%BelowTrial → enrolmentTarget 45%
- 22BelowActive learnersTarget 25
- 52%BelowTeacher utilisationTarget 75%
- 100%AboveLessons logged same dayTarget 95%
- 84%AboveReschedules auto-resolvedTarget 80%
- 4 lessonsWatchOutstanding credit liabilityTarget —
- 100%MetChurn with reason recordedTarget 100%
| Metric | This month | Target | Trend |
|---|---|---|---|
| Enquiries by source | 44 | 40 | Above |
| Trial → enrolment | 38% | 45% | Below |
| Active learners | 22 | 25 | Below |
| Teacher utilisation | 52% | 75% | Below |
| Lessons logged same day | 100% | 95% | Above |
| Reschedules auto-resolved | 84% | 80% | Above |
| Outstanding credit liability | 4 lessons | — | Watch |
| Churn with reason recorded | 100% | 100% | Met |
Assessments due this week: LRN-0412, LRN-0388, LRN-0457Aisha R., Adam R., Hana Y.
Enquiry funnel
All sources · this monthNew3
Contacted3
Qualified1
Trial booked1
Trial done2
Enrolled1
Trial → enrolment 38%Pipeline
Studios today
6 lessons across 5 rooms
Busiest roomStudio 2 · 4 lessons
Studio 1
1
Studio 2
4
Studio 3
0
Studio 4
1
Classroom A
0
Next: 17:00 Studio 2 · 18:00 Studio 2
Logging health
Median seconds to log · target ≤ 30s
Mr Tan28s2 late
Ms Chen25sClear
Mr Arif26sClear
Ms Priya29sClear
Ms Sofea30sClear- Ms Lee29sClear
- Ms Kim22sClear
4 lessons unloggedFaculty
Decisions waiting
Open queue 7
Steady state is 10 or fewer a day. Above that, the policy rules are too narrow.
- Safeguarding report — lesson Wed, 7 Oct1h
- Credit outside quota — Sofia T.1 business day
- Sibling rate — Lim familyAbove authority
Fregaard Music Avenue Studios · Petaling Jaya, Selangor · Data shown is seeded demo data.